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SEO Mastermind: Refund Policy
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### REFUND POLICY - By Using This Site You Agree To All Terms
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Completed Services: We do not offer refunds for services once they have been rendered and completed. Zero exceptions.
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Non-Completion: If a service or set of services is not completed, you will receive a full refund.
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Peaceful Resolution: Our primary goal is to help you. We believe any and all issues can be resolved through peaceful communication.
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Mutual Disagreement: If we cannot come to a mutual agreement, your permission to use our service portal will be revoked, and a full refund will be issued less processing fees.
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Quality Standards: If services are not performed to our internal quality standards, your SEO Mastermind service account will be credited.
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No Performance Guarantees: SEO Mastermind renders services as ordered. We do not guarantee specific results, including but not limited to: rank, ranking increases, or position changes. These outcomes are the responsibility of the buyer and external search engine algorithms.
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Buyer Actions: You are responsible for your own actions and how you apply the services purchased; Chris Palmer Marketing LLC is not liable for your business decisions.
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Finality: There are zero refunds if service is rendered. PERIOD.
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Chargeback Policy: You agree to contact Chris Palmer directly at (570) 810-1080 or via email at founder@chrispalmer.org - support@chrispalmer.org before opening any PayPal case or credit card chargeback. SEO Mastermind will always work to solve disputes without involving third-party financial institutions.
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### TERMS OF SERVICE -
Entity: Chris Palmer Marketing LLC
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Address: 3025 NE 190th St, Aventura, FL 33180
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Support Email: support@seomastermind.org
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Toll-Free: 1-855-295-8220
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Primary Communication: Our official Ticket System must be used as the first mode of communication for all inquiries and support.
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Escalation (WhatsApp): If our standard customer service is unable to assist, you may message via WhatsApp at +1 (570) 810-1080.
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Urgent Assistance: For immediate assistance regarding unresolved issues, you may text Chris Palmer direct at (570) 810-1080. You must include your Name, Order #, and the specific issue.
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No Refunds on Rendered Services: As a service-based business, we do not offer refunds once services have been rendered and completed.
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Store Credit: Refunds, where applicable and approved, are issued in the form of Store Credit.
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Dispute Resolution & Termination: If a peaceful agreement regarding a dispute cannot be reached, SEO Mastermind reserves the right to terminate your account and issue a refund less any applicable processing fees.
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Client Responsibility: You are solely responsible for all outcomes resulting from the use of SEO Mastermind services. By signing, you agree that Chris Palmer and Chris Palmer Marketing LLC are not liable for any damages you might cause to your web assets. You assume full responsibility for your website, Google Business Profile, videos, maps, podcasts, audio, search rankings, or any app you are promoting.
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Independent Contractor Status: Chris Palmer Marketing LLC and Chris Palmer are service providers, not your employees.
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Right to Refuse Service: SEO Mastermind reserves the right to deny services to any individual or business at our sole discretion.
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Eligibility: You certify that you are not a Google employee and do not work for a competing agency or business.
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Confidentiality: You agree not to share "inside information," proprietary strategies, or internal processes related to SEO Mastermind services with third parties.
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